Overview

Welcome to Onewise.app ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

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Our Commitment

We use end-to-end encryption to ensure your conversations remain private and secure. Your data is never stored in an unencrypted format on our servers.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Account Information: Name, email address, username, and password
  • Profile Information: Profile picture, bio, and preferences
  • Communication Data: Messages, files, and media shared through our platform
  • Contact Information: Phone number (if provided) for account verification

Technical Information

  • Device Information: IP address, browser type, operating system
  • Usage Data: How you interact with our services, features used
  • Log Data: Server logs, error reports, and performance data

How We Use Your Information

We use your personal information for the following purposes:

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Service Provision

To provide, maintain, and improve our chat platform and AI features

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Security & Authentication

To verify your identity and protect against unauthorized access

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Communication

To send important updates, security alerts, and respond to inquiries

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Analytics & Improvement

To analyze usage patterns and improve our services (anonymized data only)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Data Security

We implement industry-leading security measures to protect your data:

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End-to-End Encryption

All messages are encrypted using AES-256 encryption before leaving your device

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Secure Infrastructure

Our servers are hosted in secure data centers with 24/7 monitoring

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Access Controls

Strict access controls and authentication for all system access

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Regular Audits

Regular security audits and penetration testing by third-party experts

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

  • Account Data: Retained while your account is active and for 30 days after deletion
  • Messages: Stored encrypted on your devices; we cannot access message content
  • Usage Data: Anonymized and aggregated data may be retained for analytics
  • Legal Requirements: Some data may be retained longer if required by law

Your Rights

You have the following rights regarding your personal data:

📋 Access

Request a copy of your personal data

✏️ Rectification

Correct inaccurate or incomplete data

🗑️ Erasure

Request deletion of your personal data

📦 Portability

Export your data in a machine-readable format

⛔ Restriction

Limit how we process your data

🚫 Objection

Object to certain types of processing

To exercise these rights, please contact us at [email protected] or call 0984935837.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

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Age Verification

Users must be at least 13 years old to create an account. Users between 13-18 require parental consent.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses approved by authorities
  • Certification schemes and codes of conduct
  • Binding corporate rules for intra-group transfers

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page
  • Sending you an email notification
  • Displaying a prominent notice in our app

Changes become effective immediately upon posting unless otherwise specified.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

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Phone

0984935837
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Website

Contact Form